Case Study
Omnichannel Retail Platform
Client
RetailMax Group
Industry: Retail & E-commerce
Size: 12,000+ employees
Duration: 16 months
RetailMax Group operates 500+ retail stores and a growing e-commerce business. They partnered with STRATOVIX to create a seamless omnichannel experience.
+150%
Online Revenue
+40%
Inventory Turnover
+25
Customer NPS
-60% time
Order Fulfillment
The Challenge
Omnichannel Disconnect
- Disconnected online and offline systems
- Inventory visibility issues across channels
- Poor customer experience on mobile
- Inefficient order fulfillment processes
- Lack of unified customer data
Our Solution
Unified Commerce Platform
- Built unified commerce platform
- Implemented real-time inventory synchronization
- Developed mobile-first e-commerce app
- Created order management system with smart routing
- Integrated customer data platform (CDP)
Technologies Used
Technology Stack
React
Node.js
MongoDB
Redis
Elasticsearch
Stripe
Shopify Plus
Results
Seamless Customer Experience
The omnichannel platform transformed RetailMax's business, creating a seamless experience across all channels and driving significant growth in online sales while improving operational efficiency.
"STRATOVIX helped us create a truly unified commerce experience. Our customers can now shop seamlessly across all channels, and we've seen tremendous growth as a result."
Ready to Transform Your Retail Business?
Let's discuss how STRATOVIX TECHNOLOGIES can help you create a seamless omnichannel experience.